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How will I know you got my ticket?

You will receive an email within a minute to confirm we received your message.

I already opened a ticket, but I forgot to include something

To add more information to your ticket, just reply to the email we sent you.

What makes a good support ticket?

The more information you can give about the problem, the faster we will be able to assist you.

Please try to answer the following questions:

• What were you doing when you saw the problem?
• How can we reproduce it?
• What did you expect to happen?