Goal: to better zuck and lacy. "I think we've already accomplished that."
Guy: What would you do if you were twitter? Chris: 2 questions dread: twitter and NYT. RE: twitter: 2 years ago, monetary vs non-monetary. Exits = raising more money, exit, adsense.
Now: actually make money. Shift from media model -> freemium. Who'll pay? Consumers or advertisers. See Jason Calcanis solution (pay for followers).
Jason C - $250k to be top 10.
Would consumers pay? Twitter has gone open route (allow others to build clients). Charge companies.
What if move to model 500 tweeks/ mo, overage is paid. Cripple the base product, lose to facebook.
Guy: Knowing what you know now, how would you reinvent wired? Chris: Some paper adds value to the internet: photography, long form journalism. (bh what does this have to do with rethinking wired?)
Hypothetical scenario where a book could be free. Digital forms, marginal cost is $0 - print should be paid for or directly subsidized by sponsor. Why free? Maximizes reach, barriers to adoption = 0. Convert 5% free online to physical is the biz model.
Anderson: reserved the audio book rights for himself.
Guy: achieving popularity or monetizing popularity is harder? Chris: monetizing. Everyone thinks of it from the platform perspective. Each of us, as individuals, are the platfrom.
Key problem in free in publishing: writer will get speaking engagements, but publishers don't get paid for that.
Analogy to music: expand beyond publishing. (bh livenation model?). = 360 for books?
Guy: if you follow me, I'll give you a pdf for free. Chris: then i'm looked into twitter. Email? Guy: if I do it, it's good marketing, if someone else, spam.
James Hego - at Apple, negotiated with the music labels for $0.99.
Guy: alternative models? Chris: Started as an economic project -> semantic. The word "free" for 21st century, different than 20th.
21st century free - products have real costs, need a subsidy. Marginal costs online are zero and half according to moores law. Take the quotes off "free".
Best example - MMO's (Neopets, webkins). Experimentation with every way to charge. The 5% number seems to be ideal conversation rate.
many ways to differentiate audience groups: 5 seats, time, feature limited, storage/ bandwidth limited, class of customer (eg msft bizspark)
China is the future (and brazil) of free. Francois Bertrand - "price will fall to marginal cost".
Use piracy to create celebrity, turn celebrity into cash.
Starbucks as a hypothetical - make coffee free, up sell to pastries. Wall drug did this with ice water.
Why is free so much more powerful than $0.25? (guy's example of a hospital charging homeless people for beds). Kopelman? "the penny gap".
If there's a price "flag", we're forced to make the cost-benefit analysis.
Guy: In the digital world, is there a scenario where cheap is not good? Chris: can't think of one?
Guy: adobe photoshop? Chris: desktop software is different. Think about office vs google desktop - you can make a utility decision.
People think free means lower quality. People will "import" their expectations (eg photoshop vs online tools). bh Livemocha vs rosettastone.
Econ crisis? Chris: wrote an article in WSJ. In NYC, the crumbling institutions are scary. In SF, less threatening.
Chris is the "harry blodgett" of web 2.0? Chris: i don't prescribe, I just observe. Fundamentally, the book is just about business models.
"information wants to be free, some information wants to be really expensive"
China is the largest market for pirated luxury AND the largest market for actual luxury.
Cultural impact of free. Chris: it's probably just a reference price from a desktop precedent.
Haha - guy makes someone pay $20 to a charity to ask a question.